Legacy Movers Inc.

After a quote of $3050, our belongings were loaded and then we were hit with demand for $4000 more. Delivery was scheduled for 5 days but took 13 and no one at the company could update us on when we would see our shipment. Then when delivered our items were stowed wherever the crew wanted to drop them. Much of what was labeled for house ended up in the barn, even boxes of food. To top it off, 3 items never showed up and customer service has not returned calls. I am on the edge of legal action. We entered the contract and they were known as Silver Moving and somehow in the midst of the move they became Legacy Movers. Do not use this mover!

Move size: 3 Bedroom Home Service cost: $7100

The team at Legacy Movers is great to deal with and does everything in there power to make you feel comfortable. I moved a three bedroom house from NY to FL, and I was very nervous about making the right decision on which company to go with! I definitely made the right decision! The only hiccup was there was some very minor damage to a kitchen table, but they were there to help me through the claims process. Thank you guys for a great experience. If I ever have to move to a new state I will definitely use you guys again!

Service cost: $3500

This company is a joke. If you read the fine print on their quotes it basically says they don't guarantee any of their work. My expected delivery date was 4/8 and it didn't arrive until 5/6. I asked for a discount and they said according to my quote they were not late because it wasn't guaranteed. Upon pick up the driver said that his co-workers came from Seattle to Sacramento to work and were sleeping in their cars and hadn't gotten paid. The delivery driver's boss told the driver to cash the check I wrote for the pick-up cost because he couldn't provide a paycheck. Pretty shady if you ask me. Upon pick up they called me 3 different times to say they were coming over. The first was too early, the second was the correct day, the third time was after my stuff had already been picked up. When they did pick up my stuff they showed up at the wrong address even though I confirmed it with them multiple times. Every time I called the number on the website I spoke to a different person, that's if they answered at all. I was told my stuff was "on a truck" probably 3-4 times before it actually was. When it finally arrived they had packing tape directly on my 30-40 year old furniture which left sticky residue. One of the furniture pieces was transported upside down which caused scratches all over the top surface of the piece. Corners and edges of my furniture was dinged. The boxes marked fragile has holes in them and if it wasn't for my dad's professional wrapping I have no doubt that my stuff would have arrived broken. I 100% agree with Quiana's review and I would suggest going with another company and paying the couple hundred dollars more. This company is not worth the headache. They definitely should be reported to the better business bureau.

Move size: Studio Service cost: $1400

Legacy Movers were FANTASTIC!  I would recommend them to any of my friends or family who are moving.  They were so quick and efficient and were gentle with all of our belongings.  They moved my upright piano, our huge handmade bar chest, and our king bed with no issues, and were patient when we were deciding where to put them in our new place.  They showed up right on time, and were very affordable compared to other companies in the area.  Quick, kind, and efficient.  I couldn't ask for anything better.

Move size: 2 Bedroom Home Service cost: $3100

I wish I could give this company negative stars. Service is horrible, they are rude and extremely unprofessional. Kept changing my pickup date and I could never get anyone on the phone. When I finally did get to discuss things with someone in reference to a refund of my deposit because they changed the date so many times and told me it would be 7-10 business days to bring my things 1300 miles. I expressed I wasn't ok with that since they were already several days late. I got hung up on several times. Romeo Stevens is a liar who is charming until he gets your money. Michelle in dispatch is a liar who cursed at me and the so called owner/manager Mike hasn't done a thing to resolve my issue. Whatever you do please don't use this company they are nothing but scam artists. I'm reporting them to the BBB as well as the DOT. I encourage you to do the same if you've had a similar experience with them. Maybe we can get this so called moving company shut down.

Service cost: $583

I used this company before and we didn't have an exciting experience but the NEW owner seems to have wanted to make things up by offering money for our damaged goods. I sent him a list and costs of what was damaged and he said "HIS" insurance will cover it. The damages were over 2000 dollars and "HIS" insurance only gave me 200 bucks. hahaha the guy seemed agitated that this new company that he bought has TONS Of bad reviews and I think he will continue to do bad business. steer clear of this company.

Move size: 1 Bedroom Home Service cost: $2000

Thank you guys so much for helping me with the move! That was my first time using professional movers and I didn't have any idea it would be so hard to book a moving company on short notice. All the places I called were booked in advance, including Legacy Movers. I figured the last resort was to do the whole move myself, but luckily, these guys called me back a day later saying they got a cancellation on my day, so I booked them!

I can't tell you how happy I was to get them for my move. My movers were on time and fully ready to rock! They got everything done in just four hours and were able to manage my huge couch hoisting from the second floor.

If you need a move, Legacy Movers is the way to go! Make sure you book your move at least week in advance or you might not get as lucky as me with a last minute cancellation. Moving isn't easy, but these guys know how to do it right!

Move size: 2 Bedroom Home Service cost: $3600

What a great company!! They were super careful with our belongings and very courteous. It was a grueling move that took around 8 hours and three flights up to move out of the apartment and three flights up to move to the new house.

Legacy Movers company doesn't charge a fee to drive back to their office unless it's more than 10 miles and they don't charge fees for stairs. Hopefully I won't have to move again in a long while but when I do, I will certainly call them up again!

Move size: 1 Bedroom Home Service cost: $1900

I had to move after living in one house for a long time. So, naturally I had gathered many pieces of furniture and other items that needed to be moved with me. I hired Legacy Movers Inc to take some of the stress of relocation off my shoulders. They did that and more. They quoted me quite rationally and sent over 4 men on the moving day. They were all very experienced and efficient. Everything was taken care of with absolute precision. They packed and loaded everything very fast. And they delivered all my belongings in fantastic condition. This company is very professional and I will sure hire them again if I have to relocate.

Move size: 3 Bedroom Home Service cost: $700

I figured I would hire a moving company that is at the top of their game. I recently hired legacy movers to handle my relocation and I was absolutely surprised seeing how efficient and professional these guys are! From their timing to their skills, everything was top notch. It took the movers such a small time to finish loading everything from my house. Not even a glass was delivered broken! The fierce competition also meant a low quote for me. I don’t know whether it was the competition or years of experience that made this company so efficient. Either way, they were a treat to me.

Move size: 4 Bedroom Home Service cost: $1000

The movers showed up on time and went right to work. The crew was unbelievable. They worked hard all day and despite our being a little unprepared for the move, they had us all packed up at the end of the first day. I'd say they handled the situation quite well.
The second day, the crew finished packing up items we had forgotten from the first day and then loaded the truck. Everything was handled carefully and protected properly. No damages. There was one full truck load and a few odds and ends that we agreed to take ourselves.
The move in was smooth and quick. No damage. The entire payment was made after the move was completed and was in the amount expected. Boxes and packing materials were extra but not exhorbinant.

Move size: 3 Bedroom Home Service cost: $2500

I hired Legacy Movers to move me from Boston, MA to Delray Beach, FL and I couldn't be happier with this decision! During the move, they were professional and courteous, and they delivered on their promise to get my belongings to my new apartment on a specific day! Due to a previous experience with a moving company being 2 weeks late delivering my belongings, I was a little skeptical about not going with one of the big name, and obviously much pricier, moving companies. I was pleasantly surprised when they arrived right on time, when they said they would! Great job Legacy Movers! I would not hesitate to use them again in the future, and can confidently recommend them to anyone who is moving long distance!

Service cost: $100

We moved our daughter across country. Our experience was worse than awful. They promised our possessions in nine days but did not deliver for TWO MONTHS and, then, only after we filed several complaints with the federal agency that regulates movers. When our things arrived, they were jammed into a corner of a huge truck-- boxes and possessions smashed (despite meticulous bubble wrapping of every item.). All power tools and other valuables were stolen. We were told every week that our possessions were "on the truck and on its way" "coming Thursday" (which required us to drive several hours to receive it only for it not to arrive), "in a warehouse in California and you have to give us more money", "in a warehouse in Texas", "in a warehouse in Atlanta", etc. We had huge extra expenses because we needed clothing (for work), a place to live, household goods during the two months we waited (besides being charged extra just to get our things back at all as they held them hostage..). Phone calls were frightening to the point that we had our daughter give out our number and block this mover's number from her phone.
When they did show up, at ten o'clock at night, they had to wait for the local young men they had hired to come and unload the truck. They do not even have their own employees.
Having recently read reviews about experiences exactly like ours, I am wary of the reviews with higher ratings and wonder whether they are legitimate. I only gave one star because you are not allowed to give no stars! I do not recommend this company. They were completely dishonest with us every step of the way..

(Furthermore, they held themselves out as movers with their own trucks. They are not. They subcontract out and wait until they have huge loads collected in warehouses before they send. They also use aliases--both personally and as a business. They claimed to be "integrity movers" (ha!), legacy movers, tweety movers)

I reiterate: they did not once tell us the truth..

Move size: 2 Bedroom Home Service cost: $6000

I've gotta say, these guys are amazing.

I had a great experience, I'll try them again, so called them first and got a very competitive price (shopped around to all the other movers in the area - only a couple hundred more for all my extra furniture) - so booked them hassle free in 15 minutes on the phone. great customer service, efficient and clearly know what they're doing

now moving day - huge snowstorm, visibility of basically nothing and a sheet of horizontal snow outside my window. they called once before they were 30m out, brought a crew of 8 people and moved out an entire 2br (couch, tables, bedroom, tv's, chairs, 50 gorilla boxes) without blinking. they loaded everything up in about 1.5hr - carefully packing and wrapping every piece. even small details, which I appreciate - like taping each end of custom glass I made for a coffee table so the cushion pads wouldn't fall off in the move!

they were professional, clean, efficient - no hidden costs, no hassle whatsoever. I just sat on the counter while everything was being done (in a snowstorm, may I remind you) and wrote this review.

second time move went so well, I'd definitely recommend Legacy Mover for a solid price and unbeatable service.

Move size: 3 Bedroom Home Service cost: $2500

We decided to check out legacy movers because we often saw their trucks driving around Hoboken and we are SO glad we did.

Although they rarely pick up the phone, they always returned phone calls or emails in a timely manner. Our estimate was done quickly and they also made sure to get proof of insurance to our building well in advance of our move. On moving day we had the pleasure of working with Carlos, Jason and Sal and we couldn't have been happier! They were quick, professional, friendly and handled every item with care.

They finished the move in our estimated time (3 hour minimum) so we didn't need to deal with the hassle of paying for overtime. And SO happy with the price!! I also have to thank them for helping us move some pieces into my mom's car. They helped us wrap the glass portions so she could drive them home in one piece.

So sweet and thoughtful and just an overall view into how great these guys were.

Telling every friend to give them a call for their next move.

Move size: 3 Bedroom Home Service cost: $3300